Are you passionate about enhancing business processes through effective technology solutions? CipherSpace is seeking a Senior Business Analyst who specializes in CRM and ERP integrations to join our dynamic team in Glasgow. As a leader in digital transformation, we are committed to optimizing our clients’ operations through innovative technology solutions. If you have a knack for conducting code reviews and driving refactoring initiatives, we want to hear from you!

About CipherSpace

At CipherSpace, we pride ourselves on delivering top-notch IT services that leverage cutting-edge technology. Our team collaborates with various clients to tailor solutions that meet specific business needs, focusing on enhancing efficiency and fostering growth. With a culture that promotes continuous learning, innovation, and collaboration, we create an environment where ideas flourish.

Your Role

As a Senior Business Analyst, you will play a pivotal role in bridging the gap between business needs and technical capabilities. You will be responsible for:

  • Leading Code Reviews: Conduct thorough assessments of codebase to ensure best practices are adhered to, improving code quality and performance.
  • Refactoring Initiatives: Drive initiatives to enhance existing systems, streamline processes, and improve overall functionality.
  • CRM/ERP Integration: Collaborate with cross-functional teams to analyze, design, and implement CRM and ERP solutions that meet client requirements.
  • Stakeholder Engagement: Work closely with stakeholders to gather requirements, define project scope, and set deliverables.
  • Data Analysis: Leverage data analytics to identify trends, improve decision-making processes, and enhance user experiences.

Key Responsibilities

In this role, you will be responsible for a variety of tasks, including but not limited to:

  1. Actively participating in project planning and requirement gathering sessions.
  2. Documenting business processes, user stories, and functional specifications.
  3. Facilitating workshops and meetings to drive consensus among stakeholders.
  4. Overseeing the integration and deployment of CRM/ERP systems.
  5. Providing ongoing support and training to users post-implementation.

Ideal Candidate Profile

We are looking for candidates with a strong background in business analysis and IT project management. The ideal candidate will possess:

  • A Bachelor’s degree in Information Technology, Business Administration, or a related field.
  • Proven experience in CRM and ERP systems integration.
  • Strong understanding of software development life cycle (SDLC) methodologies.
  • Excellent analytical and problem-solving skills.
  • Outstanding communication and interpersonal abilities.
  • Experience leading code reviews and refactoring projects.

What We Offer

CipherSpace provides a stimulating work environment that encourages professional growth and collaboration. Our benefits include:

  • Competitive salary and performance-based bonuses.
  • Flexible working hours and remote work options.
  • Professional development opportunities, including training and certifications.
  • Health and wellness programs to promote work-life balance.
  • A vibrant office culture with team-building activities and social events.

Application Process

If you’re ready to embark on a fulfilling career with CipherSpace, we want to hear from you! Please submit your CV and cover letter outlining your relevant experience and why you would be a perfect fit for this role. We look forward to your application and the opportunity to discuss how you can contribute to our team.

Join us at CipherSpace and be a part of our journey toward innovation and excellence in the IT sector!

CipherSpace is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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