Are you passionate about ensuring the reliability and performance of multi-tier applications? Do you thrive in environments that foster innovation and prioritize product quality? If so, EmergingTech LLC in Birmingham is calling for a dedicated Service Reliability Consultant to join our team and support our mission of driving product innovation.
Position Overview
The Service Reliability Consultant plays a critical role in our organization, bridging the gap between development and operations teams to ensure seamless application performance. At EmergingTech LLC, you will collaborate with cross-functional teams, utilizing your expertise to enhance system reliability, boost performance, and support the delivery of cutting-edge technology solutions.
Key Responsibilities
- Monitor application performance and reliability metrics, proactively identifying issues before they impact end-users.
- Develop and implement best practices for incident management, ensuring rapid response and recovery from service disruptions.
- Collaborate with product development teams to integrate reliability into the product lifecycle, enhancing the overall user experience.
- Conduct root cause analysis for incidents and outages, documenting findings and implementing corrective actions.
- Utilize automation tools to streamline deployment processes and improve the efficiency of operations.
- Participate in on-call rotations to provide 24/7 support for critical systems.
Essential Skills and Qualifications
To excel in this position, candidates should possess a robust set of skills and experiences including:
- Educational Background: Bachelor’s degree in Computer Science, Information Technology, or related field.
- Experience: Minimum of 5 years in service reliability, DevOps, or a similar role, with a focus on multi-tier applications.
- Technical Proficiency: Strong knowledge of cloud services (AWS, Azure, or Google Cloud), containerization technologies (Docker, Kubernetes), and scripting languages (Python, Bash).
- Monitoring Tools: Experience with monitoring and alerting tools such as Prometheus, Grafana, New Relic, or equivalent.
- Problem-Solving Skills: Exceptional analytical and troubleshooting capabilities with a keen attention to detail.
- Communication Skills: Ability to communicate complex technical concepts clearly to stakeholders at all levels.
Preferred Qualifications
While not mandatory, the following qualifications are highly desirable:
- Experience in building CI/CD pipelines and managing release processes.
- Familiarity with Agile methodologies and a strong understanding of software development lifecycle.
- Certifications in cloud technologies or service reliability engineering (e.g., AWS Certified Solutions Architect, Google Professional DevOps Engineer).
Why Join EmergingTech LLC?
At EmergingTech LLC, we believe that our employees are our most valuable asset. By joining our team, you will enjoy:
- Innovative Environment: Work in a culture that encourages creativity and continuous improvement.
- Professional Growth: Access to training, mentorship programs, and opportunities for career advancement.
- Competitive Compensation: Attractive salary package along with a comprehensive benefits program.
- Flexible Work Arrangements: Embrace work-life balance through remote work options and flexible hours.
How to Apply
If you are ready to take your career to the next level and make a significant impact on product innovation, we want to hear from you! Please submit your resume, along with a cover letter detailing your relevant experience and what excites you about the Service Reliability Consultant position at EmergingTech LLC.
Join us in our mission to empower businesses with innovative technology solutions and ensure the reliability of multi-tier applications. Together, we can shape the future of technology in Birmingham!
Contact Information
For inquiries or further information about the position, reach out to our HR team at [email protected].
EmergingTech LLC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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