Are you ready to take your career to the next level in the fast-paced world of IT? AgileWorks, a leader in software innovation, is on the lookout for a talented and driven Technical Account Manager to join our dynamic team in Perth. This is not just a job; it’s a chance to be part of a transformative journey in streamlining workflows for businesses through cutting-edge technology.
About AgileWorks
At AgileWorks, we pride ourselves on our commitment to delivering exceptional software solutions that enhance operational efficiency and client satisfaction. Our innovative approach to software design allows us to remain at the forefront of industry trends while providing our clients with tailored solutions that meet their unique needs. Join us, and you will have the opportunity to collaborate with industry experts and contribute to projects that shape the future of work.
Key Responsibilities
- Client Relationship Management: Build and maintain strong relationships with key stakeholders within client organizations, serving as the primary point of contact for all technical queries and feedback.
- Technical Support and Guidance: Provide expert-level support and guidance on the implementation and optimization of our software solutions, ensuring that clients derive maximum value.
- Workflow Optimization: Analyze client workflows to identify areas for improvement, utilizing AgileWorks software tools to streamline processes and enhance productivity.
- Training and Enablement: Conduct training sessions and workshops for clients, empowering them to leverage our solutions effectively and efficiently.
- Feedback Loop Creation: Facilitate a continuous feedback loop between clients and our product development teams, contributing to the ongoing enhancement of our software offerings.
Qualifications
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Proven experience in a technical account management role or similar client-focused position, ideally within the software industry.
- Strong understanding of software development processes and methodologies, particularly Agile frameworks.
- Exceptional communication and interpersonal skills, with the ability to convey complex technical concepts in a clear and concise manner.
- Proficiency in data analysis and workflow optimization techniques, with a problem-solving mindset.
What We Offer
At AgileWorks, we understand that our employees are our greatest asset. We offer a competitive salary and a comprehensive benefits package designed to support your professional and personal growth:
| Benefit | Description |
|---|---|
| Flexible Working Hours | Enjoy a work-life balance with the option for flexible scheduling. |
| Health and Wellness Programs | Access to health initiatives, including gym memberships and mental health resources. |
| Professional Development | Opportunities for continuous learning through workshops, certifications, and conferences. |
| Collaborative Environment | Work in a supportive, team-oriented atmosphere that fosters innovation and creativity. |
Why Join Us?
Choosing to work at AgileWorks means you are joining a forward-thinking company that values innovation, collaboration, and professional growth. As a Technical Account Manager, you will play a pivotal role in shaping the experiences of our clients and driving the success of our software solutions. Your efforts will not only contribute to the success of our clients but will also help build a thriving community of professionals who are passionate about technology.
How to Apply
If you are ready to embark on an exciting career journey with AgileWorks, please send your resume and a cover letter detailing your experience and motivation for this role to [email protected]. We look forward to hearing from you!
AgileWorks is an equal-opportunity employer and values diversity in the workplace. We encourage all qualified candidates to apply.
Join us in revolutionizing the way businesses operate, one workflow at a time!
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